Product walkthrough

Encounter notes,billed instantly.

Follow the full journey - from dictating or uploading an encounter to receiving payment from Alberta Health. Five steps, plus how Aiva helps you recover a denial.

  1. 01Input your encounter
  2. 02Aiva reads your notes
  3. 03Review the claim
  4. 04Submit to Alberta Health
  5. 05Track and get paid
  6. 06Fix and resubmit denials

Walkthrough

The journey of a claim.

Follow a single encounter from clinical notes all the way to payment - including what happens when Alberta Health pushes back
  1. 1

    Input your encounter

    Dictate your clinical notes with voice recording - Aiva transcribes in real time and generates a SOAP note automatically. Or paste text, upload PDFs, images, or CSV files. Multi-patient files are split automatically. On Connect Care, AHS can deliver the night's charges to AivaMD for you.

    Recording

    Transcribed as you speak

    0:42

    55 year old female with epigastric pain for two weeks, worse after eating, some nausea...

    or upload a document
    encounter_notes.pdf
    clinic_photo.jpg
    batch_upload.csv
  2. 2

    Aiva reads your notes

    Aiva analyzes clinical documentation and extracts the correct ICD-9 diagnoses and SOMB fee codes - specific to Alberta Health billing rules.

    AI
    Aiva AI Engine
    Processing

    Clinical Notes

    SUBJECTIVE:
    55F with epigastric pain x2wk,
    worse post-prandial, some
    nausea. No hematemesis.
    
    OBJECTIVE:
    Mild epigastric tenderness.
    No rebound. BSx4.
    
    ASSESSMENT:
    Dyspepsia, r/o PUD
    
    PLAN:
    - PPI trial x4wk
    - H.pylori breath test
    - F/u 4 weeks

    Extracted Codes

    ICD-9 Diagnosis

    536.8 - Dyspepsia

    SOMB Fee Code

    03.04A - Comprehensive visit

    Fee estimate$40.14
  3. 3

    Review the claim

    One screen shows everything: diagnosis codes, fee codes, fee estimates and every warning. Save a draft or submit to Alberta Health from the same screen.

    Confirm claim details

    1 claim in this upload

    Diagnosis

    536.8 - Dyspepsia

    Fee Code

    03.04A - Comprehensive visit

    Facility and functional centre filled from your settings. Change them if this claim is different.

    Fee estimate
    $40.14
    Save 1 draft
    Submit 1 to Alberta Health
  4. 4

    Submit to Alberta Health

    Claims are automatically formatted as H-Link EDI and submitted via secure SFTP. No manual portal login, no formatting headaches.

    H-Link EDI Format Preview
    CIB1AVM26GP00000003 A
    CIB120260211 0304A
    CIB15368 CLNC 576
    CPD1999999001 9999001
    CST1no supporting text

    AivaMD

    Claim formatted

    H-Link SFTP

    Batch upload

    Alberta Health

    Adjudication

    Automated SFTP submission, no portal login. Alberta Health prices the claim - the amount is sent blank

  5. 5

    Track and get paid

    Complete visibility from submission to payment. Remittance Advice is automatically processed and payment posted - zero follow-up effort.

    CLM-20260211-003

    Status Timeline

    Paid
    DraftFeb 11, 9:02 AM
    ValidatedFeb 11, 9:02 AM
    SubmittedFeb 11, 9:04 AM
    AcceptedFeb 14, 3:30 PM
    PaidFeb 21, 12:00 PM

    Payment Received

    Remittance Advice processed

    $40.14
  6. If a claim gets denied

    6

    Fix and resubmit denials

    When Alberta Health returns a denial, Aiva reads the reason code, identifies the issue, and drafts the corrected claim for you to review and resubmit - so the corrected claim is back with Alberta Health in minutes.

    Alberta Health Response
    Denied

    Reason Code 39EB - The diagnostic code is blank or invalid

    Diagnosis 537.89 is not a code Alberta Health publishes. Claim refused before assessment.

    Aiva Denial Analysis
    Correcting

    Identified: 537.89 is not on Alberta Health's ICD-9 list

    Grounded to the nearest published code, 537.8

    Health number checked for Alberta Health's format

    Resubmitting Claim

    Corrected 537.89 to 537.8, fresh claim number

    Accepted

    One-click correction and resubmission

Autonomous billing

Aiva can run your billing. It can never overrule you.

Ask Aiva a question about your claims and it reads the real ones. Hand it a daysheet and it prepares every claim the same way the review screen does. What it is allowed to do on its own stops exactly where your clinical judgement starts - and that boundary is built into the software, not just its instructions.

Aiva does this on its own

  • Answers questions about your claims, denials, payments and patient files
  • Prepares an uploaded daysheet through the same checks as the manual review screen
  • Upgrades a facility code to its AHS equivalent
  • Reorders the primary diagnosis to one you already documented
  • Carries a BMI premium across the rest of an encounter
  • Submits a prepared batch without a click, once you switch it on
  • Resubmits a denial for reason codes 35FA, 39EB, 39C, 39DA and 42 - the ones where the correction is already on record and needs no judgment

Only you can authorize this

  • Signing the Information Manager Agreement, and the separate authorization for autonomous billing
  • Adding a diagnosis that is not already on the claim - Aiva suggests it, never applies it
  • Adding or changing a fee modifier, which is a billing decision and never automatic
  • Every other denial reason - the claim is held with the reason named, never transmitted
  • Anything that fails a hard check: a Quebec patient, incomplete billing identity, or a missing health number
  • Turning any of this on. Every switch starts off.

The Aiva assistant is included with Pro and Clinic, and during the free trial. Autonomous submission needs its own signed authorization and stays off until you turn it on.

Why AivaMD

What makes AivaMD different

Purpose-built for Alberta physicians - not adapted from a US platform

Alberta-native

Built from the ground up for SOMB fee codes and ICD-9 diagnosis codes. Not a US billing tool with a Canadian skin - every rule, modifier, and validation is Alberta Health specific.

Calibrated confidence

AI suggestions are matched against the Alberta SOMB fee schedule and ICD-9 codes. You see the extracted code, its fee schedule entry, and a formatting and required-field check before you approve anything.

Batch and document support

Upload PDFs, scanned images, or CSV exports and AivaMD processes them in batch. Multi-page documents and multi-patient files are split and coded automatically - no manual data entry required.

Comparison

Before and after

See the difference AivaMD makes to your daily billing workflow

Manual billing

~38 min of your time

Read clinical notes5 min
Look up billing codes manually10 min
Type into H-Link portal8 min
Wait for adjudication7-14 days
Check Remittance Advice5 min
Re-enter corrections10 min
Total active time~38 min

With AivaMD

~1-3 min of your time

Upload encounter10 sec
AI extracts codes30 sec - 2 min
One-click approve & submit15 sec
Auto-tracked to paymentAuto
Resubmit if rejectedEasy
Total active time~1-3 min

About 35 minutes back on every claim

Manual timings are an illustration of a typical paper-to-portal workflow, not a measurement of your practice. AivaMD timings depend on what you upload - a CSV export is the fastest path, a photographed daysheet the slowest.

96%
of claims accepted and paid
725 of the 752 claims Alberta Health has finished assessing. 80 of the 87 it refused at least once were corrected, resent and paid
over
$130,000
paid out by Alberta Health
on 700+ claims that went out through AivaMD, read from Alberta Health's own assessment files
0%
of your billings taken
a flat fee per claim Alberta Health pays you, or a flat monthly plan. On the per-claim plan, a claim that comes back refused or denied costs you nothing
3,090
SOMB fee codes on file
priced from the current Alberta Health schedule, beside 8,442 ICD-9 diagnoses and 273 fee modifiers

Ready to reclaim your time?

Start with a 14-day free trial and see how AivaMD transforms your billing workflow.

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